Inbound Call Service (BRONZE)

8x5

RM916.30 Per Month

  • Average RM8.33 per inbound call

  • Up to 110 calls per months or 5 calls per day

  • Hour coverage is 8 hours x 5days

  • 9:00am to 6:00pm excluding public holidays & weekends

  • Inclusive of Contact Centre call agent seats, utilities & facilities

Inbound Call Service (SILVER)

8x7

RM2,500 Per Month

  • Average RM8.33 per inbound call

  • Up to 300 calls per month or 10 calls per day

  • Hour coverage is 8 hours x 7days a week

  • 9:00am to 6:00pm (with 1 hr lunch break)

  • Inclusive of Contact Centre call agent seats, utilities & facilities

Inbound Call Service (Gold)

12x7

RMx,xxx Per Month

(Please contact us for pricing)

  • Average RM5.00 per Inbound call

  • Up to 1,000 calls per month or 33 calls per day

  • Hour coverage is 12 hours x 7days a week

  • 9:00am to 9:00pm everyday

  • Inclusive of Contact Centre call agent seats, utilities & facilities

Inbound Call Service (Platinum) 24x7

RMx,xxx Per Month

(Please contact us for pricing)

  • Average RM4.00 per inbound call

  • Up to 2,000 calls per month or 65 calls per day

  • Hour coverage is 24 hours a day x 7days a week

  • 24 hours a day x 7days a week

  • Inclusive of Contact Centre call agent seats, utilities & facilities

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